Refund policy
7-Day Return & Refund Policy
At Maxcase, your satisfaction is our priority. If you're not completely happy with your purchase, you can return it within 7 days of delivery.
Eligibility
-
Items must be returned within 7 days of delivery.
-
Products must be unused and in their original condition and packaging.
-
Proof of purchase is required.
Non-Returnable Items
-
Damaged products caused by misuse or accidental damage.
-
Products returned without original packaging or accessories.
Refund Process
-
Once we receive and inspect your return, we'll notify you of the approval status.
-
Approved refunds will be processed to your original payment method within 5–7 business days.
-
Cash on Delivery (COD) orders will be refunded via bank transfer or another agreed payment method.
Need Help?
If you have any questions or need assistance with a return, please contact our customer support team.