Shipping policy

Shipping Policy

Effective Date: July 24, 2026

At Maxcase, we aim to deliver your order quickly and securely.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day.

Shipping Time

  • Standard delivery across India typically takes 3–7 business days, depending on your location.

  • Delivery times may be longer for remote or high-demand areas.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.

  • Free shipping may be available on selected products or promotional offers.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment.

Delivery

  • Please ensure your shipping address and contact details are accurate.

  • If delivery fails due to an incorrect address or unavailable recipient, additional shipping charges may apply for re-delivery.

Cash on Delivery (COD)

  • Cash on Delivery is available for eligible locations.

  • COD availability will be shown during checkout.

Delays

While we strive to deliver on time, unexpected delays due to weather, courier issues, public holidays, or other unforeseen circumstances may occur.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact our customer support within 48 hours of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through the contact information provided on our website.